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Posted

Earlier this year I bought a really nice X Type Sport Premium estate, 2005 with 112K miles and I love the car to bits. The seller advised me of a problem starting the car when hot - it would take a while to fire and then default to recovery mode for around 5 - 10 seconds, but after that run perfectly. I was told of a software upgrade available that would cure it for a modest cost. A treatment of Terra Clean improved things a great deal, but then it came back. So, off I trotted to a Jaguar dealer who had the car over night, didn't perform the upgrade and returned it back to me saying the fault was due to an intermittent break down on the wiring when hot. They couldn't say where the fault was located, so couldn't give a price to fix it, other than to say for every hour they spent on it, they would relieve me of £144.00 of my English pounds. Obviously this was not a sensible option, as giving people blank cheques can be a ruinous experience. I seriously considered selling the car as I felt ripped off by Jaguar - they charged me an hours labour just to tell me they didn't know what the problem was. I decided to try an find a good independent and a google search revealed a company in Corley, CFS Motors, who presented themselves as Jaguar specialists, with a number of ex-Jaguar technicians on staff. I booked the car in and delivered it on Friday evening. They lent me a nice X Type to get home in - they're well off the bus route and you need a sat nav to find them. But they were absolutely BRILLIANT! I got a phone call Friday evening to say they had found a split pipe and should they repair it. I also got them to change the power steering belt and on Saturday lunch time I collected my car, all fixed and ready to go and it was perfect. That was about 2 months ago. I held off posting to make sure everything stayed ok. Guess what - no more hot starting problems and this is the best bit, the total bill, including the software upgrade, the power steering belt and the replacement pipe came to £190.00, including VAT. The dealer wanted £126.00 just to change the belt. Chris, who owns the business is a diamond. Today I called in to get a replacement mirror glass for my shattered drivers door mirror - £20.00 supplied and fitted while I waited. So now I can keep my Jag, safe in the knowledge that there are a bunch of guys near Coventry who really know their stuff and charge reasonable prices for it. Can I say I have no commercial link to this company, other than being an extremely satisfied customer. The number is 01676 541917 or you can google their web site. A very big thank you guys and I'll be bringing the car to you in the new year for its next service. Phil


Posted

That is goo news, Phillip.

 

Could you post their name and address on the list of independent Garages on the Jaguar Owners Lounge which will be of assistance to quite a few local members.

 

Regards,

 

Peter.

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