Phone not recognised

[jagpaul]

Just received a call in the car no problem. However when ending the call the radio no longer comes back on and car now won't recognise my phone. Have switched off ignition and restarted but radio/CD no longer works and car doesn't recognise phone. Message on the screen telling me to contact dealer. Anybody experienced this problem before.

Thanks in advance

Paul

[Old Peter]

Hi Paul, and welcome to the Club.

I have never come across this one before.  I think that the first thing you should check is your battery, and then try to pair the 'phone again.

Let us know how you get on,

Regards,

Peter.

[jagpaul]

Thanks for the reply Peter. I've never heard of this before either hence the post. I've tried re-pairing the phone but no joy. Screen tells me the phone is connected but when i call it phone rings as if not connected. Sat nav works as normal as does climate control so not the unit. Going to have a closer look tomorrow and I'll post results later

[Raistlin]

I've seen this once or twice.

 

As far as I know, a battery reset will sort it out. Make sure you un-pair your phone first then pair it after the battery is re-connected. Be aware that you will need to do the post battery connect shuffle as well, not the least of which being the audio security code.

[jagpaul]

Thanks for the reply. Will have a c!oser look at it in the morning and let you know. Thanks for the info