Passenger door not unlocking

[BarryK]

2012 XF S Portfolio

Hi. I am having trouble opening the front passenger door automatically.

Opens from outside only if I stand and hold the key-fob next to it when pulling the handle.

Door locks ok on auto.

Opens ok from the inside when the handle is pulled

All other doors working fine

Anybody else have this problem or any advice on how to fix it

[Old Peter]

Hi Barry,

I have read this post a few times, and trying to think of the answer, which is still eluding me.

The mechanism seems OK so I am thinking that it could be electrical.  The battery must be OK as you car is fairly new and a battery lasts about 5 or 6 years on average.

There could be an faulty electrical connection, and unless you know electrics I would be inclined to get an auto electrician/locksmith to look at it.  In this area, there are mobile Auto locksmiths, so it could be worth checking if there is one close to you.

Lets us know how you get on -- knowing the answer will assist anyone else who gets this problem.

Regards

Peter.