Independent (Indie)Jaguar Specialist

[Carole Simpson-Hadley]

Evening all

After frustration with a selection of Franchised dealers, we decided to attempt to locate a suitable Indie Jag Specialist.  This as a result of, for example, our XK leaving a franchised dealer with wayward tyre pressures (36 and 24 in the fronts, 24 and 34 in the rears, not quite what Mr Jaguar had in mind!), and, as another example, despite asking another (3 times) as to whether they actually used Castrol engine Oil, best response was a curt screenshot of the Oil spec but with no confirmation that it would be Castrol. We drew the conclusion that Castrol wasn't used!   This was after managing to get past all the "pretty people" at the front of the premises.  Also, with our XK, we are not even sure that the Oil change which was part of the sales service was actually carried out.

Bingo, and we have found our Indie to look after our low mileage (8K miles) '07 X150 XK and '07 S-type - we today visited Elite and Performance Jaguar at Derby for the annual service on the XK. Pleasant and spotless premises, very affable staff, and the work was commenced shortly after we arrived (to enable cool-down, as we had travelled 45 miles from home to try out Elite). We were offered a lift into town,but elected for a shortish walk to the local retail park for a shuftie around and a breakfast. Upon return in the suggested time scale, almost done, and a helpful presentation of exactly what was what with our pride and joy.  We determine that they don't suggest work that isn't necessary, and don't charge/quote silly money.

Elite are clearly perfectionists, and enthusiasts for enthusiasts, so we are delighted.  Needless to say, both our Growlers will be visiting Eliite as and when required.....highly recommended and we have come away with a good sense of confidence and wellbeing......give them a try.

As ever, happy growling.  Purrrfect