The three months 50/50 warranty

Suppedraken · October 31, 2017

We took the car for a warranty expiration test (similar, but more thorough in some respects, to MOT) at NAF (Norwgian AA) and the only faults they found were:
- Different colours on rear turn signal bulbs
- AC doesn't get colder than 11C, probably due to old coolant
- Rust (not severe) several places in the undercarriage that was impossible to see unless looking outwards from underneath the car

On our own we found that:
- There's a tiny, little leak from the expansion tank
- The ski hatch is missing
- The cassette is stuck in the CD changer
- The side mirrors doesn't fold in
- The rear window curtain gets stuck and needs wiggling of the rear seat back to come loose again
- The plastic handle on the boot lid is loose

In addition to what the dealer didn't have time to do before delivery:
- Polishing of headlights
- Checking of pulling to the side when braking hard

We told the dealer that:
- We can replace the bulbs ourselves
- Jaguar Norway charges 1800NOK for the expansion tank, but it can be had for 350NOK on eBay, so we can replace the tank ourselves in an hour
- We can live happily with the AC as it is until next service
- We can polish the headlights ourselves, as the materials are cheap and it's done in an hour
- That the car still pulls to the side while braking hard, even if the brake power is even, and uneven tyre wear suggests shocks or bushings and that we could live happily with it until it became clearer where the problem lies
- Jaguar Norway charges 6000NOK for the ski hatch*, which is madness, as a complete rear seat can be had for 1000NOK on eBay and it takes less than an hour to replace, so we can do it ourselves
- Jaguar Norway charges 6000NOK for the CD changer* and refunds 4000NOK for the old one, but they can be had for 300NOK on eBay, and we could do it ourselves in an hour
- We can disassemble, clean and lubricate the side mirrors ourselves in a couple of hours
- We can disassembel, clean and adjust the rear window curtain ourselves in a couple of hours
- Jaguar Norway charges 5000NOK* for the plastic handle on the boot lid, which is madness, as a complet boot lid can be had for 1000NOK on ebay, so we can do it ourselves in less than an hour
- We didn't know how they camouflaged them, but all the little dents and specks showed up after the first washing
- The dealer is a decent and serious one, so we have no reason to suspect bad intentions, but that they should have discovered the rust and informed us about it. And that it was impossible to know the extent before starting, but that a local body repair shop hinted at 10-20000NOK.

We also said that everything except the rust is what we like to do ourselves during winter and asked if they would be willing to give us a discount on our half of the rust repair if we did the rest. They replied that they would do the rust repair free of charge, something which I think is very decent and much more than we hoped for. We'll bring it in this week and ask them to do it as good as possible instead of as fast as possible.

* I didn't dare ask what their key chains cost.

Raistlin · October 31, 2017

Before you buy a new CD changer Knut Are, try tapping the front of the changer just to the right of the jammed cassette gently with the handle of a screwdriver whilst repeatedly pushing the eject button.

This usually manages to dislodge the CD cassette :)