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I have recently updated my iPod Touch from a 3rd Generation model to a 5th Generation model to use in my 2013MY XF, apart from the improvement in capacity, speed and style etc. the only other difference is that the newer one uses a Lightening Connector cable rather than the older 30 pin type that Apple originally designed. Unfortunately, even though the content on the newer iPod is working fine, when I plug it into the USB port in the arm rest (where I have always plugged in my 3rd Gen model which works perfectly) it shows an error on the Infotainment screen and reports “No playable media”.

Can anyone suggest what might be the problem please?

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