Luxury v Premium Luxury

[fillinges]

Hello,

Can an informed owner (s) please advise as to what qualifies a 2013 XF 250 AWD 3.0 litre as a "Premium" Luxury' vehicule as opposed to the standard , entry level ""Luxury" version.

My car --advertised as "Premium Luxury--has no B&W/Meridian Sound system, no memory function for seats & mirriors, no headlight levelling function, no heated or parking dip wing mirrors etc.

What qualifies this car to be advertised and sold as "Premium Luxury ?"

Thank you for your advice.

[Big John]

Hi

If you go to https://www.tyre-shopper.co.uk/ and put in your registration to search for tyres it will tell you what the car model is: Mine comes up as

XF D SPORT SPORTBRAKE

Kind regards

John

[Manniewinaename]

On 7/1/2020 at 3:36 PM, fillinges said:

Hello,

Can an informed owner (s) please advise as to what qualifies a 2013 XF 250 AWD 3.0 litre as a "Premium" Luxury' vehicule as opposed to the standard , entry level ""Luxury" version.

My car --advertised as "Premium Luxury--has no B&W/Meridian Sound system, no memory function for seats & mirriors, no headlight levelling function, no heated or parking dip wing mirrors etc.

What qualifies this car to be advertised and sold as "Premium Luxury ?"

Thank you for your advice.

You can do a VIN search on google etc.

Or you can ask BM,  JOE-DOT-COM 

If you PM him your VIN he may be able to help or advise.

Regards.

[fillinges]

Thank you for your reply but, in my non-specialist mind, it doesn't quite go to the core of the issue-- one which JLR itself apparently created at the time by branding cars as "Luxury"; "Premium Luxury" and "Portfolio" and are now, judging from vagueness of my local dealer, inconclusive at answering.

When you purchase a vehicle advertised as a  "Premium Luxury" model, you expect it to be equipped as standard with a certain number of options or extras that would not be on the entry level  "Luxury " version.

I purchased my vehicle on its advertised basis of a "Premium Luxury".

JLR then ran a VIN check and told me it was a "Luxury" vehicle with a certain number of optional extras ( eg: sliding roof) but, going through the handbook, I notice it is missing, for example, tyre pressure warning function, Up-graded sound system ( B&W/Meridian), parking and heated dip wing mirrors, headlight levelling adjustment, memory function for seats and mirrors.

Those are all features I expected to find, and took for granted, on the "Luxury Premium" version as standard. Judging by the equipment schedule I can see on advertised cars--there may well be others I am missing but simply do not know since no one seems capable of telling me what I was entitled to have on buying a car advertised as a "Premium Luxury" model as opposed to what I do/don't have have on this JLR certified more basic  "Luxury" version.

Hope this is clear. Anyone care to shed some led and answer my query ? I find the whole JLR universe of extras as off putting. 

Thank you for your advice..

[Big John]

Hi

In the UK, assuming you bought from a business, you would probably be covered by the Sale of Goods Act because the "goods" were misrepresented as being "Premium Luxury", which it is not, rather than "Luxury" which JLR says it is. However I would be looking at going back to the seller and complainining about each feature which they actually claimed the car to have which is missing.

Mine is an "S" but doesn't have the mirror pack which I think is not really acceptable for a Jag but the seller did not make any false claims about fitted equipment so I live with it, especially as I LOVE the car 🙂

[fillinges]

Thank you for your comments. I am pleased to hear you like your car.

I am sorely disappointed that since I raised this matter a month ago, both here and with JLR, there has been no authoritative or clear response to a very simple question which is currently, if my experience is anything to go by, allowing private and professional vendors to misrepresent the category of Jaguar vehicle they are selling to a private consumer with apparent impunity.  

I bought the car--and it is immaterial in which legal jurisdiction I bought it-- on the basis that, as an advertised "Premium Luxury" version, it contained basic optional extras that the JLR certified "Luxury" version it actually is, does not have.

(It is only indirectly relevant that the car was also described as having a "memory" function and "Ventilated" seats which I subsequently discovered it did not .Those are additional, specific sources of misrepresentation). 

Mine is a simple question. What are all the differences between the standard XF 3.0 litre S/C AWD 2013 "Premium Luxury " vehicle and a standard XF 3.0 litre S/S AWD 2013 "Luxury" vehicle ? Are they limited to +/- extras and, if so, which ones; are there also differences in the build of the car, its interior trim and fittings, its safety equipment, its engine, chassis or suspension etc ?

I am just astonished there seems to be no answer coming through from the sources I deemed as authoritative and which prevents me from getting the redress to which I am entitled and assisting others in not falling into the same trap. 

Thank you for whatever fact based advice can be provided.

[Manniewinaename]

Your problem is with the vendor not JLR.

Did you not notice these omissions on the test drive?

 

[PaulT]

The easiest way to find out the differences between Luxury and  Premium Luxury is to go on, say, eBay, and search for a sales brochure that covers your model and year. It will normally cost you under £20 including delivery and this will normally show the standard equipment of each model and the optional extras.

[PaulT]

From a specification booklet these are what a standard Premium Luxury has over a standard Luxury:

Jaguar Smart key System with Keyless Entry - option on Luxury

Heated Windscreen with Timer - option on Luxury

Soft Grain Leather – not available

Carpet Mat Set - option on Luxury

Driver's & Passenger's Heated Seats - option on Luxury

60/40 Split Folding Rear Seats - option on Luxury

Bright Finish Stainless Steel Pedals – not available

Meridian Audio System 380w - option on Luxury

From this it would seem that the easist way to tell if a car is a Luxury or a Premium Luxury are if the pedals are bright stainless steel finish

[Huddy]

Better still just buy the Portfolio. You will get everything.  

Mark

[PaulT]

On a 2013 vehicle the following are options on the various trim levels:

 

LUXURY

Adaptive Cruise Control

Tyre Pressure Monitoring (note did not become a requirement in EU until during 2014)

Smart key with Keyless Entry

18” Alloy Spare Wheel

Blind Spot Monitor

Advanced Front Lighting and Cornering Lamps

Electric Glass Sunroof

Intelligent High Beam (available only with mirror pack)

Chrome Side Power Vents

Driver and Passenger Electric Adjustment Seats

Driver and Passenger Electric Adjustment Seats with Drivers Memory Function

Carpet Mat Set

Jet Morzine Headlining

Heated Steering Wheel (linked with heated and/or heated & cooled seats)

Garage Door Opener

Electric Rear Window Sunblind (saloon)

60/40 Split Folding Rear Seats

Ski Hatch (only with folding seats)

Dual Zone Climate Control (not on 2.2)

Meridian Audio System (380w)

Meridian Surround Sound System (825w)

Interactive Voice

Mirror Pack – auto dimming, powerfolding with approach lamps and auto dimming interior mirror

Parking Pack – front parking aid with touch screen visual indicator and reverse park camera

Winter Comfort Pack – heated windscreen with timer and heated front seats

Cold Climate Pack – heated windscreen with timer, heated front seats and  heated steering wheel (linked with heated seats or heated/cooled seats)

 

PREMIUM LUXURY

Adaptive Cruise Control

Tyre Pressure Monitoring (note did not become a requirement in EU until during 2014)

18” Alloy Spare Wheel

Blind Spot Monitor

Advanced Front Lighting and Cornering Lamps

Electric Glass Sunroof

Intelligent High Beam (available only with mirror pack)

Chrome Side Power Vents

Driver and Passenger Electric Adjustment Seats with Drivers Memory Function

Active Ventilated Front Seats – heated and cooled

Heated Steering Wheel

Jet Morzine Headling

Jet Jaguar Suedecloth Premium Headlinig

Garage Door Opener

Electric Rear Window Sunblind (saloon)

Ski Hatch (only with folding seats)

Dual Zone Climate Control (not on 2.2)

Meridian Surround Sound System (825w)

Television – digital/analogue tuner

Interactive Voice

Parking Pack – front parking aid with touch screen visual indicator and reverse park camera

Black Pack – black window surround, black grille with black grille surround, black rear signature blade, black front bumper and gloss black boot lid finisher

 

PORTFOLIO

Adaptive Cruise Control

Tyre Pressure Monitoring (note did not become a requirement in EU until during 2014)

18” Alloy Spare Wheel

Blind Spot Monitor

Advanced Front Lighting and Cornering Lamps

Electric Glass Sunroof

Intelligent High Beam (available only with mirror pack)

Chrome Side Power Vents

Heated Steering Wheel

Jet Jaguar Suedecloth Premium Headlinig

Garage Door Opener

Electric Rear Window Sunblind (saloon)

Ski Hatch (only with folding seats)

Dual Zone Climate Control (not on 2.2)

Television – digital/analogue tuner

Interactive Voice

Parking Pack – front parking aid with touch screen visual indicator and reverse park camera

Black Pack – black window surround, black grille with black grille surround, black rear signature blade, black front bumper and gloss black boot lid finisher