InControl Touch Pro - Traffic Alerts Stopped working!

[Paulyuk6]

Hi folks

I'm running a 2018 XF, with InControl Touch Pro.   For reasons I do not understand, I have stopped receiving traffic alerts.

Previously while I was driving along, using the Satnav, it would warn me of traffic queues or accidents ahead and would allow me to select if I wanted to reroute.
But now I receive no alerts, and have several times got stuck in traffic that I could have avoided. (Such as driving to Norwich last weekend!).

My SIM card (EE data card) seems to be working fine, as I can view satellite maps, find local fuel stations or parking and view the various news and weather services.
Is there a hidden menu option I need to check, to ensure that traffic alerts are activated?    It was previously working fine, so I am baffled why it has stopped working!
Or is there something in my Jaguar account that I need to be enabling?

Any advice gratefully received!

Paul
Cambridge, UK

 

[Tomato]

Someone can confirm but I thought that was a service you have to subscribe too, think it came free with the car when new for 3 years.

[Paulyuk6]

Yes, it is part of their subscription that also gives you regular map updates.

I renewed my subscription a few months back, so I should still be getting the traffic updates.

Hmmm, maybe something went wrong with the subscription. Perhaps there is a way that I can check this with Jaguar?

 

Paul