Remote climate failure !

[P F S Humphreys]

Hi all, pulling my hair out here !!! I have just purchased a Jaguar XF R Sport 3litre diesel 2016 plate, love it but this Jaguarincontrol App refuses to work when it comes to climate control !  It does everything else it should (Lock, unlock,beeps, flashes journeys etc) but although it worked for the first couple of days, climate control just times out every time I try it !!!! I have tried uninstalling within the car and within the App and various other suggestions from the web but nothing seems to solve the problem. Just paid for a two year subscription also !!! I am a little confused also about the WiFi hot spot and if the car utilises Apple CarPlay? Hope someone out there can help me out  !! Kind Regards,Paul.

[Tomato]

Take it back to the garage and ask to take a look if just purchased. Does sound odd.