Xtype 2009 all electric windows partially working

I have just bought a 2009 X Type, which I really love but all the windows are only partially working. When I downpress (part or all the way) it works every time, but only for  3 inches of movement (on all 4 windows) and I have to press it about 5 times to go all the way down. I also have to press the upswitch (part or all the way) exactly 8 times before it will move 3 inches and again 8 times for the next move etc...a painstaking process. The main 5A Fuse is fine but annoyingly the fuse extractor flicked off the virtually inaccessible right window motor fuse and disappeared behind and below the footwell lining, when I tried to remove it - lost forever methinks - but surely there would be no movement if this fuse had gone and there are 2, one for each side (quite a coincidence if both fused). The resetting procedure laid out elsewhere doesn't work. Please help as this is my first Jaguar and I would hate for it to be something stupid like this that makes it my last...thank you, in anticipation.