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Posted

On 12/20/23, I took my 2022 E-Pace for its maintenance.  I noticed the week of the 27th the drive was a bit jerky where it does not drive smoothly after a complete stopped.  It has been happening quite a lot and does not feel safe to drive.  On 12/30/23, I was heading home on a straight street when the dash board signal showed Collision Alert!  There was no vehicle infront of me.  On 1/1/23 around 9:45PM I was at a stop light and when it turned green I stepped on the gas and it jerked for less than a 10 seconds before I can drive.  My daughter was with me  and it scared us.  This morning at 7:38AM, it did it again while on a 4 way stop.  I press the gas when it was my turn and in the middle of the 4 way stop the car was jerking like I was driving a stick shift and did not know how to use it.  It was embarrassing and unsafe at the same time.  I dropped it at Jaguar and they won't be able to look into it until tomorrow.  A loaner is not available until the 8th.  In the meantime, I need to get a rental so I can go to work tomorrow.  What a year to start!  I hope this is isolated and they can fix it right away.

  • 1 month later...
Posted

Turned out the sensor located on the front driver side was malfunctioning and the part needed is not on hand.  My vehicle was at the dealer for a month.  I was given a loaner which is a 2019 F-Pace.  It appears the exterior was washed, and we walked around to inspect any existing damages before I drove it.  The interior was not clean at all which was disappointing.  The 5-year old F-Pace vibrates too much when you're on a full stop.  Finally, I picked up my vehicle on 2/4/24 and so far the drive has been smooth.  I will wait for another week before I fill out the survey they emailed me.  

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