jaguar service

[silverfox]

I have owned many Jaguars going back to 1983XJ mark 2 Soverign. Icurrently own an XK8 and in March i was encouraged to buy a XF S Portfolio model and dump the BMW 530 m.

However in the XF i noticed that when braking a low speeds there are bumbs and thumps coming from the back.

On examination by the dealer it was agreed that this noise was coming from the tank.It would appear that the fuel was sloshing back and forth causing the thumps. I am having a real problem with Jaguar in getting them to admit to this fault. I have even asked them to write to me and confirm that a)this noise is normal and acceptable and b)this is perfectaly acceptable and conforms to Jaguar high standards

Still no response, what are they hiding?

Anybody else have the same problem?

So much for Car of the Year.

Hamilton

[Billyboy]

Hi Silverfox,

just to confirm that the noise you are hearingg is the fuel slopping about. I first heard this noise when I went to put my New XF (Prem Lux Sept 2013) into my garage. As I enter my garage I go up a slight "ramp" about 2" in height I then drop down about half an inch onto the garage floor. As the rear wheels go over this ramp I hear the noise. At first I thought that it was something loose in the boot. I therefore removed everything from the boot including the spare wheel/boot floor cover and the tray inside the spacesaver. I made sure that nothing else was loose.....battery....space saver etc. I then drove over the "ramp" and low and behold......there it was.....THE NOISE......I then (just to make sure), drove in and out of my garage several times to definately make my mind up that it was the noise of fuel slopping about in the tank. I wonder if there are any "baffles" fitted inside the tank.......I think not. Incidently the noise seems to be louder if the tank is nearly full (more weight -more noise).

Regards...........Billyboy

[silverfox]

Hi BILLYBOY

This is problem that I first encountered hen driving over bumps t low speeds. After long discussions with Jaguar and my dealer , Jaguar said that this noise which they admitted was caused by fuel surge was acceptable and met Jaguars quality standards.In other words go away".......

I even took it to the Motor Manufacturers Association who were toothless.

After a year my dealer phoned me to say that Jaguar had admitted a fault and had issued a kit to be fitted around the tank which would stop the noise.

A kit was sent to the Dealer and duly fitted,problem solved.

What really annoyed me was that Jaguar should have come clean in the first place.......

Go to your dealer and get the kit fitted

Hamilton