Hi Tim, have you "trained" the voice control system to recognise your voice? There is a procedure to go through with different commands. You will need the book from your pack
Usually means a fault in the system, typically a sensor not working. Put the car in reverse without the engine running and listen closely to each sensor and you should hear it clicking, if not, it is faulty and needs replacing
Don't worry about that Daniel, and welcome. That's my neck of the woods sort of, originally from south Shields. My cousin was general manager at Alnwick Castle for a long time.