Hello, kind of you to reply. I had tried several new batteries. I thought I had a second key fob but seemingly it is lost. I tried a physical reset on the latch with a screw driver. it is spring loaded and only in the open position. When I use a screw driver to bring it to the closed position, it springs open. When I close the hatch it will not lock. It is hitting the metal catch. That is the least of my problems. A few days after that started the fab was acting up. Sometimes working outside the car and clocking and sometime not. Now, even when I manual press the outside lock on the door knob, the car will not lock. It does lock from inside when the car is turned on. Pulling my hair out. lol.