Hi,
I have to thank Jaguar Strastone Newcastle and in particular Mr Steve Dixon the service manager, for the efficient and professional way they looked after me and my vehicle whilst having a new alternator fitted. I have to be totally honest and say that a Jaguar dealer for a replacement alternator was definitely not at the top of my list, but to my total surprise especially having changed these myself over the years, I had three independent garages telling me that they had never changed one before and it would be a very time consuming and therefore a very costly job and the vehicles computers and monitoring systems would probably need recalibrated at Jaguar in any event. The price was very competitive but most of all it was the feeling that my car was totally in the right place after hearing so much negative feedback from the other garages, it was returned with I full valet and every system just seemed more responsive and correct, things like the electronic hand brake before hand the car would like rock when you took your foot of the brake but now it's solid, the touch screen seems brighter, it's the hole car just feels great. I think what I've learnt from this is that there's some jobs know matter how good other garages are that need doing by the book by the right guys with the proper equipment.
Regards all Dave