Hi, all. Well, it's a while since I posted in this thread ref. the Bluefin remap from Superchips. Well, I finally had it done earlier this year and here are my views on it written 4 days after having it fitted:
'I had the Superchips Bluefin remap carried out on my 2014XF 2.2 200 by a member of staff, Graeme, at the Superchips HQ back in May 2018. I have since sent the Bluefin module back under their 14 day refund offer as, quite simply, it didn’t produce any of the considerable benefits mentioned not only in their literature but particularly in two testimonials shown on their website.
The diesel lag from standstill (my main area of interest for an improvement) was virtually unchanged as far as I could tell and the low to mid range engine speed pick up seemed very little changed, too. Driving away on the day, although it didn’t feel obviously different, I guess I really wanted it to work and so persuaded myself that I should give it a ‘fair crack of the whip’. And, indeed, I convinced myself that it was a bit more ‘perky’. However, to check this, the following day I removed the Bluefin software and replaced the stock files and far from feeling slower and less responsive, I amazed by how ‘perky’ it still felt! It makes no sense but I can only conclude that any improvement the Bluefin may have made was so small as to need the placebo effect to show itself!
Interestingly, Superchips website shows two testimonials from XF users with the same model as mine (20012 - 2015 XF 2.2 200) and they were both claiming really amazing improvements such as ‘diesel lag gone’ (mine hadn’t), ‘fantastic low speed pick up’ (mine was very little different from standard), ‘so fast now, my wife won’t drive it’ (no obvious increase in power and speed). The company spokesman, Joe, could offer no explanation for this lack of benefit other than ‘it may be an under performing sensor somewhere’ and something about ‘no two cars are the same’ despite being the same model, coming from the same manufacturer on the same production line and from the same year span.
Logically, I can only conclude that the testimonials were from people either expecting the results and imagining the improvements in performance (the placebo effect) or the Bluefin remap really did do the business. The obvious question, then, is: why did it not work on my car? Simply to say, ‘we don’t know, here’s your money back’ seems to me show a lack of faith in their product as well as a lack of research into its operation. There was no suggestion of bringing my car back for them to investigate the lack of improvements. Legally, they cannot advertise the remap as providing an extra 30 bhp if this has not been proven on a dynamometer, similarly with the extra 73 Nm of torque. Therefore, I simply can’t understand why a 15% increase in power was almost undetectable in normal driving. I was most unhappy with the way I was fobbed off by Joe with his ‘it’s just one of those things’ insouciance.
So, if anyone does want to take a chance on this remap, my advice is: go to the HQ (don’t do it yourself), get them to come out with you as you drive the unmodified car over a short road test, let them drive it as well, then swap the ECU files and re-run the road test with both you and them driving. The claimed improvements should be immediately and clearly apparent. If not, don’t leave until they have given a convincing reason for its failure to live up to its glowing promises.
I was deeply disappointed with the Bluefin remap as, to put it bluntly, it just didn’t work as advertised.
So, all in all, a very unhappy experience with Superchips although I must say the staff I met at their HQ were very friendly and polite but, sadly, that ‘butters no parsnips’ when their product simply failed to live up to their promises.'