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Golfer

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  • First Name
    Douglas
  • Jaguar Model
    XF
  • Year of Jaguar
    2014
  • UK/Ireland Location
    Durham

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  1. I reported the issue to Jaguar Customer Care 10 days ago and have had a reply that dealer was to take in car for 4 days; record noise and discuss with Jaguar Cars, the dealer would telephone me directly to arrange. After a week of no response from dealer I rang them late afternoon to ascertain when my car was due in. The response received was from Service Manager. I to cannot in my own mind accept that Jaguar would knowingly accept this as an inherent design flaw. I am waiting for confirmation from Jaguar Customer Care this is so. Future R Sport buyers be prepared for same fault if my dealer's statement is correct. Don't forget "clunk clunk every trip"
  2. Bought my second XF, this time a R Sport 200 Black Edition in February and since new had a clunk when you brake then accelerate. Sounds similar to a worn universal joint. Initially told diesel tank causing sound needed baffles but when in for this work (2 days) they stripped it off only to find already fitted. In again for further 2 days and no further forward. Advised today from dealer that it is inherent in this model and no further work needs to be done. Should have been advertised as the new "clunk click every trip" Has any other R Sport owner got this noise?
  3. Welcome to the Jaguar forums Golfer :)

    1. Golfer

      Golfer

      Thank you. Always loved Jaguar with my last 3 cars being X type, XF Sport and my latest purchased February being the new R Sport 200 Black Edition. Not particularly happy with latest due to clunk (read my post). Not a major issue but surely should not be there on any new car let alone a new Jaguar.

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